News & Media

New Home for Australia’s top truck brand

Australia’s largest and most popular truck brand is set to expand and improve its offering even further with the completion of a new, state of the art facility in Melbourne.

Aiming to deliver the best possible transport solutions to its thousands of customers, Isuzu Australia Limited (IAL) moved into this purpose-built home on 26 February.

The sprawling site will house its entire national operation under one roof at Truganina, in the trucking heartland of Melbourne’s West.

IAL’s national head office Administration, Sales, Engineering, Service, Parts and Care (aftersales) operations will work with enhanced collaboration to deliver effective and efficient transport solutions to businesses all over Australia.

Completion of the new facility also coincides with Isuzu’s run in 2018 towards an unprecedented 30 years of truck market leadership in Australia.

Key stats:

  • 21,000 m², purpose-built facility
  • Self-contained, 1,700 m² training centre with 10-bay workshop
  • State of the art truck-specific showroom featuring an 11×4 m² show screen
  • Integrated Isuzu Parts warehouse for improved parts supply nationally
  • Improved Product Development Centre (PDC) focusing on locally-developed transport solutions for Australian truck operators
  • New home for expanding Isuzu Engines (off highway) department

IAL Chief Operating Officer, Phil Taylor, said the coming together of the brand’s entire operation will enable more immediate collaboration and communication between the various operations of IAL

“We’ve got bold plans for the future of the brand in Australia and completion of works at our new facility signals the start of something really special,” he said.

“Development of the new facility is an extension of our commitment to our customers for the next 10, 20, even 50 years,” he added.

“We’re here for the long haul and we’ve now got the best possible foundations to deliver the best possible product for the foreseeable future.”

IAL’s Staff Operations Manager, Aninka Morhall, was charged with overseeing every facet of the build, and noted nothing’s been left to chance.

“It’s rare that an organisation gets the chance to physically re-set and as a result, re-engineer their approach. This process has afforded us that opportunity, and ultimately, it’ll be our customers who reap the greatest benefit,” she said.

“From concept, we made sure this facility was designed and built with genuine collaboration in mind, and we’ve definitely achieved that.

“From our day-to-day administration through to training and product development, we’re now able to better work together in solving problems and creating innovative new transport solutions for our customers. We couldn’t be happier with the outcome,” Ms Morhall said.