Isuzu Trucks Calls For Continued Collaboration And Urgency
Last updated on 19 May 2020
While COVID-19 restrictions are starting to ease across Australia, the road transport and essential services sectors remain hard at work, transporting all manner of goods and services, ranging from medical and food supplies to emergency repairs and postal services.
Isuzu Australia Limited (IAL) Director and Chief Operating Officer, Andrew Harbison, noted that the industry still has a considerable task on its hands as Australia begins to emerge from lockdown.
“It’s vital for the road transport industry to continue to work together efficiently and effectively, especially given the increased demands placed on our industry as a result of this pandemic,” Mr Harbison said.
“Our truck drivers, operators, and freight and logistics teams have been working tirelessly, while dealing with broader interruptions to some international supply chains and an unprecedented spike in last mile delivery demand.
“As movement restrictions continue to ease, it is important that a sense of urgency is retained and the freight task continues to be sufficiently bolstered end-to-end.
“As a key capital equipment distributor, Isuzu Trucks has a responsibility to assist Australian businesses by ensuring continuity of sales, parts, service and customer support.
“Isuzu is committed to ensuring our customers continue to receive the support they need.”
Recent announcements will see a gradual easing of restrictions around public gatherings, how businesses can operate, and the partial resumption of regional travel.
Mr Harbison said the nature of the roll-out of the federal government’s three-stage approach means operational conditions for the road transport sector will vary from state to territory.
“With the staged nature of the reopening and the differing situations across the country, the challenge faced now is in ensuring the collective efforts of the sector continue—and from the perspective of Isuzu Trucks, ensuring they’re appropriately supported at every step.
“The Isuzu Trucks dealer network remains fully operational and ready to assist,” he said.
Supporting road transport operators, the Isuzu Trucks dealer network has implemented a range of initiatives, designed to boost ongoing service and support of truck customers, including extended servicing hours, truck pickups, no-contact handovers, vehicle cleaning and ensuring adequate stock of fast-moving parts.
“It continues to be a challenging time for everyone, but it’s no stretch to say it’s in the interests of the nation that our industry remains collectively strong,” Mr Harbison said.
“We are confident that actions taken now will have long-term impacts on recovery and growth.”
For further information and updates regarding IAL operations during COVID-19, visit: https://content.isuzu.com.au/news-media/covid19-update/ or call our customer care centre on 1800 035 640.