Rewards unlocked for Isuzu parts customers & ‘Trade Mate’
Since its inception in the early seventies, Isuzu Trucks has lived by the mantra of ‘continuous improvement,’ with a storied history of leading the industry when it comes to the quality—and enduring nature—of its products for the Australian market.
Going well beyond the steel and chrome, Isuzu Trucks has spent decades creating an exceptional aftersales experience for customers, such as the smooth supply of genuine parts and accessories through its national network of dealerships and Authorised Service and Parts Outlets (ASPOs) and this supply extending into the vast array of independent repair shops and panel beaters across the country.
This includes 35,000 individual line items available from Isuzu’s National Parts Distribution Centre in Melbourne.
The state-of-the-art facility is one of the largest truck parts and component sites in the southern hemisphere and a key asset in Isuzu's meticulous planning for efficient parts turnaround—keeping businesses on the road where they’re needed.
IAL's National Distribution Centre houses over seven million parts
Bank the buck
For those seeking more from their hard-earned dollars, an additional benefit of choosing to do business with Isuzu is a loyalty program which rewards customers for investing in a range of top-quality truck parts and accessories.
This operational advantage is afforded to eligible customers who sign up to Isuzu’s Trade Mate loyalty program, run in partnership with Qantas Business Rewards.
Trade Mate members can earn one Qantas Point for each dollar spent on eligible Isuzu parts and accessories. Qantas Points earned for business can then be put towards flights, hotels and car hire, or over 30,000 products on the Qantas Marketplace*.
IAL National Parts Sales Manager, Joel Gledhill, said Isuzu’s Trade Mate program was designed to benefit small to medium-sized ABN holders, with the offer available on a huge number of Isuzu parts and accessories, including Isuzu’s genuine parts range.
Joel Gledhill - IAL National Parts Sales Manager
“Not only does Isuzu have a massive range of products, but we have in stock some seven million parts that are waiting to be shipped from our central National Parts Distribution Centre,” Mr Gledhill said.
“If proof in the quality and durability of Isuzu parts was not enough, the offer of a Trade Mate membership to earn Qantas Points is a great incentive for the price conscious to choose the very best for their tool of trade.”
Quality assurance
“We understand that the requirements of our customers vary in relation to their servicing, but there’s always a common theme of the need for quality parts, ensuring vehicles are well-maintained—avoiding interruption and maximising uptime,” continued Mr Gledhill.
“We’ve recorded that $12 million of Isuzu parts are fitted to other truck brands through third party service and repair outlets each year, which serves to highlight the value of this reward program.”
Isuzu Trucks has a broad selection of parts and accessories available for purchase from Isuzu dealerships and ASPOs:
Isuzu Genuine Parts are manufactured to strict quality standards to ensure a high level of performance and maximise future re-sale value. Isuzu Genuine Parts are backed by a 12-month, unlimited kilometre warranty to ensure peace of mind. They come with a three-year parts and labour warranty when fitted by an authorised Isuzu Dealer or ASPO.
Isuzu Dealers are stocked with a wide range of parts and accessories
Isuzu offers a comprehensive range of Best Value Parts to suit many older Isuzu Truck models. BVP products are backed by a 12-month, unlimited kilometre warranty, regardless of the installer. The Isuzu BVP range includes products such as starter motors, alternators, drive belts, brake components, clutch components and filters, manufactured to high quality standards and with the range continually expanding to keep up with customer requirements.
Isuzu has partnered with other industry-leading brands in truck parts and componentry to provide a range of trusted Isuzu Approved Parts. Market-leading brands include Fuchs, Meritor, Narva, Fleetguard, Eaton, Hendrickson, Cummins Filtration, Allison Transmission and many more.
Truck ownership rewarded
Rewarding loyal customers with a scheme that gives back over the journey of truck ownership is a testament to the brand’s faith in the longevity of its trucks—feeding into Isuzu’s reputation for superior service and product support, noted Mr Gledhill.
“The Trade Mate program is all about supporting Isuzu customers in the long-term, while also showing that we’re proud to stand behind the quality of our products,” he said.
“We’ve received great feedback from customers that have embraced the Trade Mate program already and they’ve unlocked some fantastic rewards for their business and their families.
“With the start of a new financial year now on us, this is your call to take full advantage of the perks of owning an Isuzu truck for the business.”
*Terms, conditions & eligibility criteria apply – see parts.isuzu.com.au/isuzu-trade-program/. A business must be a Qantas Business Rewards member to earn Qantas Points. Membership, offers and earning, and use of Qantas Points are subject to Qantas Business Rewards terms and conditions available at qantasbusinessrewards.com/terms.
Take a load off with six years’ servicing for the price of three.*
For a short time, if you buy a selected N Series cab chassis or Ready-to-Work truck you can add a 6-Year Essentials Service Agreement Package for the price of three years, effectively halving your servicing costs. T&Cs apply.
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