Industry Insights


If you’re currently working in parts, service, or the broader automotive industry and thinking about upskilling or re-training… it’s time to start turning those ambitions into reality.

Skills training is firmly in focus right now, with Federal Government incentives like JobTrainer and the Boosting Apprenticeships Program—meaning more training places are available and course fees are being heavily subsidised.

A shortage of skilled workers within Australia’s automotive sector, with almost 50 per cent of businesses recording a shortage according to this recent report, also points to now being the time for the mechanically-minded to shine.

Practical parts and service course suggestions

  1. Certificate II, III or IV in Customer Engagement

It never hurts to be customer-savvy. Employers are always on the hunt for workers capable of getting the job done and putting a good face on the brand at the same time—whether you’re in the workshop, on the road or manning the service desk.

A certificate in customer engagement can also help you stand out from the crowd when applying for a new role.

  1. Certificate III in Automotive Sales – Parts Interpreter

Nuts and bolts from wheels to cogs, a Certificate III in Automotive Sales (with specialisation in Parts Interpreting) can help you develop your skills in this critical automotive sector. This course is suitable for existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business, or workers new to the field.

  1. Certificate III in Automotive Manufacturing Technical Operations (Bus, Truck, Trailer)

This apprenticeship course aims to provide knowledge and skills in the fields of bus, truck and trailer components manufacture.

Completing this program can opens doors to employment within the automotive industry, including Original Equipment Manufacturers who can provide further training, and is also subsided under the JobTrainer program.

  1. Certificate III in Heavy Commercial Vehicle Mechanical Technology

This course trains you to work in the heavy vehicle industry—ensuring you gain the skills and knowledge to competently carry out service, repair and diagnostic procedures. Whether you’re looking to go it on your own, join a workshop or take on a new role in an authorised dealership, this certificate can lead to advanced studies… which can lead to job opportunities such as an advanced diagnostic technician.

  1. Certificate III in Agricultural Mechanical Technology

This qualification is intended for both new workers and existing employees working in the agricultural vehicle and equipment service sector. It can provide you with the ability to perform a broad range of servicing and repair tasks on a variety of agricultural vehicles and equipment—including servicing and repairing equipment and parts such as engines, transmissions, suspension and cooling systems.

  1. Certificate IV in Automotive Mechanical Overhauling

This is an advanced training course for automotive technicians who want to expand their repair and technical skills. Automotive overhaulers dismantle, repair and reassemble vehicle components to the manufacturer’s specifications. These components can include engines, transmissions, final drives, braking, steering and suspension systems—the course covers the servicing and repair of all types of vehicles.

  1. Certificate II in Automotive Airconditioning Technology

Whether you’re new to mechanics or wanting to gain sought-after skills and knowledge, this basic course requires you to perform a range of tasks related to servicing and repairing air conditioning components and systems of cars and heavy vehicles.

It’s suitable for new employees or for existing workers who are already in an automotive setting.

  1. Certificate III in Mobile Plant Technology

For those who like their big machines, this course teaches a range of servicing and repair tasks on a variety of mobile plant machinery and equipment. This includes servicing and repairing mechanical parts like engines, transmissions, suspension, cooling systems, brakes and track type drive and support systems.

Driving Your Career Forward

Although the pandemic may have wreaked havoc on many industries, increased demand for experts in the automotive sector is growing both locally and internationally.

For a full list of course providers around the country, available courses and how to apply, check out this Study Australia website or and search for the course name or keywords.

Want to read inspiring stories from people in parts and service? Check out our interview with Tallia Herbertson, a service apprentice with big plans for the future.